Shipping policy
All items are made to order. Please allow approx 2 weeks for most bags to ship after placing your order (smaller item usually ship in 1 wk).
METHOD OF SHIPPING: I ship everything via the United States Post Office. Goods $50 and more are usually shipped Priority (2-3 days). Items under $50 are shipped First Class (3-5 days). If you would prefer a different carrier such as UPS, FEDEX, etc. please contact me PRIOR to purchasing so I can give you an accurate shipping quote and set up a custom listing for that shipping profile.
If you would like to add insurance or require a signature at delivery, please let me know and I can set up a custom listing for that.
You will be provided with tracking info once shipped. If you need expedited shipping, please contact me before placing your order.
Please buy thoughtfully as all items are made to order. If you would like to see leather swatches, I will send them to you.
Once an item is shipped, it is considered to be delivered. The buyer may purchase additional insurance for their item if desired; please contact me and I will happily make a custom invoice. Otherwise, items lost in the mail after initial shipping are the responsibility of the buyer.
Custom orders usually take approx. 2-3 weeks depending on item.
INTERNATIONAL ORDERS, PLEASE READ:
We cannot be responsible for lost international packages, as USPS first class international often only provides tracking until the parcel leaves the U.S.
We cannot mark international orders as "Gift" on the customs form or otherwise falsify customs information.
We have no responsibility or information regarding import duties, taxes, customs, etc. that might be charged by the home country of our international customers.
Customs are the responsibility of the purchaser, and are, unfortunately, very often a part of purchasing internationally.
METHOD OF SHIPPING: I ship everything via the United States Post Office. Goods $50 and more are usually shipped Priority (2-3 days). Items under $50 are shipped First Class (3-5 days). If you would prefer a different carrier such as UPS, FEDEX, etc. please contact me PRIOR to purchasing so I can give you an accurate shipping quote and set up a custom listing for that shipping profile.
If you would like to add insurance or require a signature at delivery, please let me know and I can set up a custom listing for that.
You will be provided with tracking info once shipped. If you need expedited shipping, please contact me before placing your order.
Please buy thoughtfully as all items are made to order. If you would like to see leather swatches, I will send them to you.
Once an item is shipped, it is considered to be delivered. The buyer may purchase additional insurance for their item if desired; please contact me and I will happily make a custom invoice. Otherwise, items lost in the mail after initial shipping are the responsibility of the buyer.
Custom orders usually take approx. 2-3 weeks depending on item.
INTERNATIONAL ORDERS, PLEASE READ:
We cannot be responsible for lost international packages, as USPS first class international often only provides tracking until the parcel leaves the U.S.
We cannot mark international orders as "Gift" on the customs form or otherwise falsify customs information.
We have no responsibility or information regarding import duties, taxes, customs, etc. that might be charged by the home country of our international customers.
Customs are the responsibility of the purchaser, and are, unfortunately, very often a part of purchasing internationally.